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Missing Logs on Emails sent

We need assistance on why the emails sent are not showing up on the related list of Ihance application.

Michelle

11/18/2019 12:44 PM AAMailInsert Processing message "01574109811.", Sent "11/18/2019 12:43 PM", Subject "Vol. 6: Peaceful Mind, Healthy Body"
NOLOG_ALL_IGNORED
11/18/2019 12:39 PM AAMailInsert Processing message "01574109529.", Sent "11/18/2019 12:38 PM", Subject "Case 201911-45166 TEST"
NOLOG_NO_RECIPS
11/18/2019 12:39 PM AAMailInsert Processing message "01574109529.", Sent "11/18/2019 12:38 PM", Subject "Case 201911-45166 TEST"
NOLOG_NO_RECIPS
11/18/2019 12:39 PM AAMailInsert Processing message "01574109529.", Sent "11/18/2019 12:38 PM", Subject "Case 201911-45166 TEST"
NOLOG_NO_RECIPS

From: Salesforce Support Response [mailto:supportresponse@salesforce.com]
Sent: Monday, November 18, 2019 5:54 PM
To: mkehoe@kehoecommunicationsconsulting.com
Subject: Receive and read email log files [ ref:_00D0062._5000MqlT7S:ref ]

Hi Michelle,
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